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Learning Management Systems 101: Rethinking Your Approach to Employee Training

LMS 101: Rethinking Your Approach to Employee Training

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Learning Management Systems 101 is a weekly blog series exploring how employers can rethink traditional employee training and move toward e-learning solutions, which are faster, easier to access, and more cost effective. “Rethinking Your Approach to Employee Training” is the second post of the series.

LMS 101: Rethinking Your Approach to Employee Training

Employers who understand that training is a vital contributor to organizational growth are continuously challenged to deliver training that is practical for the company and beneficial to employees. Consequently, there is a need for employers to rethink how knowledge is delivered, accessed and shared across the organization. Here are six factors to consider.

  1. Training Should Align with a Direct Business Need

Training will not solve job performance problems if the real issue lies elsewhere – such as employee motivation, compensation systems or job design. For training to work, there needs to be an association between the training itself and the reason for the training.

Learn more about how to propel your business growth through employee learning.

For example, a banking sales representative may have superb selling skills but poor product knowledge. Through appropriate product knowledge training, he or she may achieve a good balance of product knowledge and selling skills.

Therefore, it is important to perform a detailed analysis of the issue before leveraging training as the solution.

  1. Organizations Are Progressively Adopting Online Training

Classroom-based (traditional) training can be impractical and expensive for employers to implement. Among other things, there are instructor costs, venue costs and course material costs to consider with traditional training. For these reasons, more and more employers are turning to e-learning (online learning) solutions.

  • Workflow Friendly

According to a study by Brandon Hall Group, it typically takes employees 40 to 60 percent less time to study a particular material via e-learning than in a traditional classroom setting. This is due to employees being able to access training online whenever they need it, without interrupting their workflow.

  • Boosts Retention

The Research Institute of America concluded that e-learning boosts retention rates by 25 to 60 percent, compared to retention rates of 8 to 10 percent with traditional training. This is because e-learning employees have more control over the learning process and are able to revisit training as needed.

The University of the Potomac stated that 67 percent of college instructors believe online media – such as blogs, video and podcasts – are necessary teaching tools.

  1. On-Demand and Mobile Learning is Growing

On-demand training does not include an instructor. Instead, employees access training on their own, any time, from any device with an internet connection – such as a desktop computer, laptop, smartphone or tablet. According to Chief Learning Officer magazine, most organizations (58 percent) prefer to use on-demand learning for compliance training, compared to 12 percent who prefer in-person, instructor-led training. In addition, one out of three chief learning officers use mobile devices to deliver compliance training.

Globally, the mobile learning market is expected to increase at a compound annual growth rate of over 36 percent from 2015 to 2020 – and in 2014, the U.S. remained the leading purchaser of mobile learning technology.

  1. Blended Training May Be More Fitting

Depending on your industry and employees’ roles, online training alone may not be sufficient. In this case, a blended approach, which combines traditional face-to-face learning with e-learning, may be ideal. According to a study published by the Journal of Medical Internet Research, blended learning for health professionals appears to be more effective than (or at least as effective as) traditional instruction.

  1. Modern Learners are Visual with Short Attention Spans

Learners today tend to have packed schedules, short attention spans and an attachment to their mobile device. The majority are also visual learners. Studies estimate that visual learners make up approximately 65 percent of the U.S. population. These pupils need to see what they are absorbing, preferring bite-sized training – such as videos requiring no more than two to five minutes each – over lengthy training sessions.

  1. Company-Wide Information Efficiently Disseminated

Dispersing information to employees across different departments and locations via the traditional training method can be time consuming and financially strenuous. A more feasible option may be an e-learning platform, such as a learning management system, capable of quickly delivering company-wide information to relevant employees, thereby keeping them on the same page while lowering training costs.

Be sure to check out the first Learning Management Systems 101 blog post about the evolution of corporate learning

 

 


Stacey Pezold

by Stacey Pezold


Author Bio:

Stacey Pezold serves as Paycom’s first Chief Learning Officer. Having joined the company in 2005, she worked her way up to such positions as Regional Manager, Director of Corporate Training, Executive Vice President of Operations and, most recently, Chief Operating Officer. A graduate of Oklahoma State University, she has more than 11 years of leadership and training experience.

Employer Brand

4 Weaknesses in an Employer Brand From a Galaxy Far, Far Away

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With the holiday moviegoing season upon us, one of the most anticipated blockbusters – about a continuing space battle – is approaching at warp speed. Earlier entries in this enduring franchise actually can teach us about one of today’s hottest HR topics, the employer brand.

The first film’s hero – we’ll call him Lou Swashbuckler – is the most desired talent across several planets. The evil Dark Overlord and his Galaxy Syndicate want him for his special abilities, while Her Highness Laura and her Renegade Association seek his morale and piloting expertise. In the end, Swashbuckler decides to side with the organization whose values and ambitions most closely align with his goals — the good-guy Renegade Association.

Learn more about the employer brand by subscribing to Paycom’s HR Break Room podcast.

Despite having more resources and benefits, the Galaxy Syndicate still lost the war for Swashbuckler’s top talent. Here are four reasons why its employer brand proved unattractive.

  1. Galaxy Syndicate employees are poorly trained

As a workforce, Dark Overlord’s Galaxy Syndicate suffers from a reputation of being less than high-performing. Its low-level, white-helmeted troops are so ineffectively trained for their positions, they can’t even exhibit precise aim with their work-issued weaponry. A few other skills they lack include safely driving levitating vehicles, securing prisoners and identifying people of interest. Plus, they are easily distracted by strange noises and have a keen inability to focus on the task at hand.

These issues found consistently among multiple employees point to a lack of training within the organization. If the Syndicate does not place ability at a high bar, it is easy to see why so many unskilled prospects would apply to this behemoth of an organization. To positively influence his company’s culture and attract quality talent, Dark Overlord should invest his vast resources into proper training on a companywide basis.

  1. The Syndicate has an undeniably high turnover rate

It is no secret that having Dark Overlord for a boss can be hazardous to one’s health. Between the treacherous work conditions of building a battle station while under fire and being ordered to fly straight into a crowded asteroid field, Galaxy Syndicate employees do not last long. The high turnover rate is just another sign of an employer brand that places no value on the livelihood of its people.

Top performers are not going to apply for a company that disregards their well-being. In order to positively influence the employer brand, the Syndicate should craft more specific employee-protection policies and create safety training courses.

  1. The Syndicate bleeds quality talent

Due to the high turnover rate, toxic work culture and the oftentimes ethically questionable nature of the Galaxy Syndicate’s work, many of its best employees eventually defect in favor of joining its biggest competitor, the Renegade Association. That competition may offer a smaller paycheck and more modest benefits, but the scrappy organization’s values and methods are more likely to attract the best workers in less than 12 parsecs.

The Syndicate’s revolving door of employees creates an employer brand and culture of indifference, anonymity and disinterest in comradery. In order to change the perspective of his employer brand, Dark Overlord should create organizational values and a clear mission statement to inspire teamwork and rally his workforce before they quit … or die.

  1. The Syndicate isn’t even a top-performing organization

The destruction of two of the Galaxy Syndicate’s home bases – aka Doom Planets – demonstrates that biggest is not always the best. Its consistent record of failure against a significantly smaller competitor is unattractive and unlikely to draw skilled talent. The organization may have unlimited marketing and recruiting resources to lure applicants, but ultimately, its values attract villainy not invested in the overall success of the organization. This can lead to, at minimum, a toxic culture with high turnover and, quite possibly, the company’s ultimate defeat.

When you are a large company, it is easy to become content with the status quo and, therefore, less invested in your employer brand. But do not become negligent after achieving success. To maintain an employer brand that will attract invested employees, create a strong mission statement and purpose – one around which the workforce will want to rally.

When considering your own employer brand, consider the Galaxy Syndicate’s less-than-stellar reputation and the low quality level of its employees to understand the type of workforce you don’t want to attract. Then try to do the opposite. (Actually, there is no “try.”)

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Posted in Blog, Featured, Talent Acquisition, Talent Management

caleb.masters

by Caleb Masters


Author Bio:

Caleb is the host of The HR Break Room and a Webinar and Podcast Producer at Paycom. With more than 5 years of experience as a published online writer and content producer, Caleb has produced dozens of podcasts and videos for multiple industries both local and online. Caleb continues to assist organizations creatively communicate their ideas and messages through researched talks, blog posts and new media. Outside of work, Caleb enjoys running, discussing movies and trying new local restaurants.

Talent Shortage

4 Reasons for Our Nation’s Talent Shortage

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Organizations worldwide are frustrated by the challenge of finding well-qualified talent, which makes the fight to hire a top candidate even tougher.

Manpower Group’s annual Talent Shortage Survey revealed that last year, 40% of employers worldwide reported difficulty filling jobs. It’s not just your HR department feeling the pain, either; according to a recent Deloitte survey, 33% of CFOs said that the current talent shortage remains the top barrier to business growth.

What has caused the talent shortage? Let’s look at four contributing factors within the manufacturing industry as a microcosm of what’s happening on the national scale.

  1. Low unemployment and a skills gap

The U.S. Bureau of Labor Statistics’ most recent unemployment rate was 4.1%. In general, such a low number is considered a good thing. The problem is that today’s employers are struggling to find the right people for their open positions: the qualified ones. Research conducted by Deloitte and the U.S. Council on Competitiveness indicate that manufacturing executives, for example, consider the “quality and availability of talent” to be the most critical part of competitiveness in their industry. Low unemployment means that employers have to work that much harder to find skilled candidates who currently aren’t working – or find competitive ways to convince employed individuals to make the switch to work with them.

  1. Business expanding post-recession

Just before and after the turn of the millennium, rapid growth of tech industries and offshoring labor led to industries like manufacturing taking a back seat in the national economy. Manufacturing jobs – and their accompanying skills and know-how – were displaced, outsourced and diminished in favor of such service sectors as financial services and health care.

Once the Great Recession hit, Americans rethought the idea of manufacturing. In a survey conducted annually between 2009 and 2014 with the Manufacturing Institute, Deloitte found that most Americans would choose to add 1,000 jobs in manufacturing centers. More jobs might have been created as a result, but the skills gap left hundreds of thousands of jobs unfilled – an estimated 600,000 in 2011 alone, for example.

  1. An improving economy

Historically, times of economic turmoil often are followed by bounce-back periods of growth. The current expansion post-Great Recession already has lasted 95 months, making it the third-longest in U.S history.

However, improvement can lead to fears of yet another “overheating,” sending the economy again into a recession-like period. As long as the economy expands, more jobs will be created, along with the need to fill them; the skills gap will counter naturally by holding back the right talent from taking those positions.

  1. Retiring baby boomers

Fresh talent coming through the American employment pipeline is considered weak compared to that of other nations, both developed and emerging. Research from the Program for International Student Assessment indicates that young Americans are behind on math, science and reading.

That’s a big problem. Deloitte estimates that 3.4 million manufacturing jobs will be open in the span between 2015 and 2025 – partly due to the 2.7 million baby boomers expected to retire during that time. Many of these positions are expected to remain unfilled due to the shortage of workers with the skills necessary to operate in the advanced manufacturing environment of the 21st century.

What we see in the manufacturing sector is happening in other industries as well, which illustrates several reasons companies are struggling to find and retain top talent. Are you curious about how you can help your organization buck the trend? Register and attend this webinar for a step-by-step strategy to combat the talent shortage.

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Posted in Blog, Featured, Millennials, Talent Acquisition

Braeden Fair

by Braeden Fair


Author Bio:

Braeden Fair produces webinars and podcasts for Paycom, in addition to writing content for the company’s blog and its employee culture magazine, Paycom Pulse. A graduate of Oklahoma Christian University, he managed social media for the college’s student life division and worked in the broadcasting departments of the Oklahoma City Thunder and the Dallas-based sports-talk radio station The Ticket.

Leading yourself

Leading Yourself: 7 Ways to Achieve Your 10-Year Goals

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Imagine you’re at dinner party 10 years from now in a lovely home, with dear friends you haven’t seen in ages. As you make your way around the party catching up on life, each person asks the same questions, wondering what is new with you, your family and your life.

Now let’s return to the present: What do you want those conversations to look like in 10 years? Who do you want to be? What do you hope to have accomplished?

When you’re able to answer these questions, you’re creating a vision for your future and taking the first step in your journey to self-leadership. The next step is deciding how you will achieve these goals.

Creating your blueprint

Start by looking at your current circumstances. Think about the different areas of your life that matter most to you and form goals based on them. Your goals may be professional, financial, mental, spiritual, physical or personal. Which parts of your life do you want to change? Which parts of your life would you like to stay the same? What kind of friend, sibling, parent or employee do you want to be?

By answering these questions, you form a blueprint for what you want to accomplish in the next decade, while also establishing smaller goals you can work on now to help you achieve that future vision.

A physical version of your blueprint, like a vision board, is a helpful way to display your goals and keep yourself accountable.

Leading yourself

With those established, you’re able to focus on what will put you in tune with becoming a leader and being successful. The smallest of details tend to go a long way. By following these seven guidelines, you’ll be able to develop yourself into an outstanding leader.

  1. Personal brand: Pay attention to your personal brand – that is, how you represent yourself through your clothes, body language and communication style.
  2. Intent: Be intentional about your health and happiness.
  3. Organization: Stay organized — whether at work or at home — by establishing routines and keeping an up-to-date calendar.
  4. Learning: Commit to learning something new every day.
  5. 1% more: Volunteer to work on projects others may not want to do, and always give 1% more than you think you can.
  6. Influence: Surround yourself with a solid circle of influence: people who lift you up to the highest self you’ve imagined.
  7. Grit: Exhibit the mental toughness to program your mind for success.

By focusing on these seven items, you’ll be better equipped to visualize what your life will be like a decade from now at that dinner party. Hopefully, your circumstances will equal your blueprint, and you’ll be your happiest, most exceptional self.

Additionally, once you have mastered how to lead yourself exceptionally well, you can lead others more effectively. The better you are at taking care of yourself — whether that be mentally, physically, personally or professionally — the more apt you are to make an impact on those around you.

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Posted in Blog, Featured, Leadership

Stacey Pezold

by Stacey Pezold


Author Bio:

Stacey Pezold serves as Paycom’s first Chief Learning Officer. Having joined the company in 2005, she worked her way up to such positions as Regional Manager, Director of Corporate Training, Executive Vice President of Operations and, most recently, Chief Operating Officer. A graduate of Oklahoma State University, she has more than 11 years of leadership and training experience.

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